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Come To Glitter Creations, And Let's Get It Done. 

Terms & Conditions

Privacy policy

This is the private policy for Nam Glitter Creations that sets out how it uses and protects any information that you give when you use this website and is committed to ensuring that your privacy is protected. Should you be asked to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Glitter Creations may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect ?

We may collect the following information:

-name

-contact information including email address

-demographic information such as address, preferences and interests

-other information relevant to customer surveys and/or offers.

What we do with the information we gather ?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons

 -Internal record keeping 

-We may use the information to improve our products and services

-We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided 

-From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

-During the process of your initial membership enquiry, we may contact you by phone and/or email in order to complete your application

-To manage customer payments



Internal record keeping.?

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security ?

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites?

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information?

You may choose to restrict the collection or use of your personal information in the following ways:

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us.
We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you would like a copy of the information held on you please email us or,If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.





 

Shipping policy Delivery & Freight Policy

We prefer  shipping by Air through NZ post. Yes, we are happy to ship the item/s at any location you want. Delivery charges are calculated and added to your order after you have selected your sea/freight option. You will see the full charge before completing your purchase. Delivery charges are in New Zealand dollars and include GST, cover packaging, & delivery .

We support delivery of all of our products anywhere in New Zealand/Overseas; however some isolated regions may require additional delivery time. If this is the case for your area we will notify you of this prior to processing your order.

The anticipated delivery time will be within working days unless an item ordered is out of stock, bulky, or you have provided a rural delivery as your address. In this case you will be notified of the expected additional delay.

The delivery company used is dependent on your delivery location and the size of the items ordered.


 

Item return policy

Returns, Refunds and Exchanges Policy

How To Return An Item?
Firstly, you have to be a registered member. 
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item with the proof of your purchase. 

1. Please email to request a refund..


2. Mail your returned item to:

Nams Glitter Creations

Returns Department Tracking

2/16 Serrita Ave

Pakuranga 2010

Auckland , New Zealand

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Refund & Exchange policy

Some items can not be refunded if they are opened. Product that has been used or altered will not be accepted for return or exchange. 


No exchange for these products once it is sold unless you show us the  original receipt. So please save your receipts . No exchange or refund if you are not registered with us. 



 

Note : The freight charges is as per the destination